Privacy Policy

Dear User,

We ask you to read this Policy carefully.

The following information are intended to allow users to know, before accessing any section of the site, how Mattioli S.p.A. treats users' personal data.

Users' personal data may be required in order to access some sections of the site and to submit any request for information and / or services.

Mattioli S.p.A. - as Data Controller - undertakes to manage all users’ data in compliance with the GDPR 2016/679 "General Data Protection Regulation".

In using the site, the following information are recorded and stored:

the name of the internet service provider used, the browser, the web site of origin and the requested pages.

These information are meant to be used for statistical purposes and for measuring the use of the site and to adapt it to the users’ need.

Further users data that can be collected are:

Contact information, such as name, surname, e-mail address, telephone number, nationality and any other personal data provided by completing the “Contact Us” form. Information about users’ transactions (such as name, surname, shipping address) made during the purchase of products for sale on the online store.

Personal information included in any communication sent by users to report problems and / or requests related to our products and our website.

Personal data collected by third parties, for example data that users share with us through social networks (Facebook, Instagram or LinkedIn).

Treatment purposes

The purposes of the treatment of personal data conferred directly by users through the completion of online forms may be as follows:

  1. Allow the registration on the site, which is necessary to access some sections, to provide and to manage the various services offered;

  2. Carry out marketing activities - prior consent of the user and until revocation of the same - (such as, but not limited to, sending promotional and advertising material, conducting analysis on registered users, allowing Mattioli S.p.A to improve the services and products offered to its customers). Such activities will be carried out by email, fax, mms and sms and will be subjected to specific consent and until revocation of the same;

  3. Send newsletters regarding updates on all the site news, collections novelties and / or events;

  4. Answer to users' requests in relation to the Mattioli S.p.A. services ("Contact us" section of the website).

Users registration on the site is not mandatory and is not required for the provision of some services offered by Mattioli S.p.A. However, in order to handle any request from users regarding these services, they will be invited to provide personal data, which will be processed solely for these purposes.

Modalities of data processing

Personal data will be processed mainly in automated form, with logic strictly related to the aforementioned purposes.

Users personal data provision

Failure, partial or incorrect provision of personal data necessary for the execution of certain services, will not make it possible to execute them.

Categories of personal data being processed

In addition to the personal data provided directly by users (such as name, surname, postal address, e-mail, etc.), the IT systems and software procedures designated to the functioning the site acquire indirect data, when connecting to the site, data whose transmission is implicit in the use of internet communication protocols. These data are processed for the sole purpose of carrying out anonymous statistical surveys.

Who can learn about users' personal data

Personal data may be brought to the attention of Mattioli S.p.A. employees or collaborators that, operating under the direct authority of the latter, are appointed managers of the treatment: they will receive appropriate operational instructions in this regard; the same will happen - by the managers appointed by the Owner - towards the employees or collaborators of the managers.

Communication or disclosure of users' personal data

Personal data provided directly by users through the completion of online forms will not be disclosed to third parties or disseminated.


Mattioli S.p.A. protects the privacy and security of children, therefore any communication of personal data relating to a minor must be carried out by a parent or by a person exercising parental authority over the child. By registering on the site, users state that they have reached the age of majority in their country of residence.